![]() The Advantages of Migrating to Microsoft 365 Many customers worry that there are further vulnerabilities that could still be uncovered. While Rackspace has not yet disclosed the cause of the ransomware attack, there have been many concerns regarding the company's security. ![]() Future Security Concerns for Current Clients This funneled response will naturally cause the migration process to be slow as cloud service specialists become overburdened with clients. Slow Migration Process for Rackspace Usersīecause Rackspace is the world's largest managed cloud service provider, hundreds of thousands of clients will be attempting to migrate their hosted Exchange to Microsoft 365. If a user needs to access older emails to satisfy a client project, this Rackspace outage can potentially cause client dissatisfaction for Rackspace users. Lack of email access can create a serious financial burden on business accounts that rely on email for communication with clients. Prior to Microsoft 365 migration, users will not have access to their emails. Limited Access to EmailsĪlthough Rackspace emails are currently unaffected, the ransomware attack may impact hybrid accounts that use both Rackspace and Microsoft Exchange. Considering their wide customer base, this outage has considerable negative impacts. ![]() Rackspace proactively shut down its Hosted Exchange environment to investigate the root cause of its service issues. The Negative Effects of a Rackspace Outage While some users may view this migration as a short-term solution, a permanent move to Microsoft 365 could serve as an overall advantage for current Rackspace users. Although the ransomware attack appears to only affect hosted Microsoft Exchange accounts, this globally managed cloud service giant recommends that its customers temporarily migrate to Microsoft 365. ![]() The recent Rackspace outage has left hundreds of thousands of customers without access to their emails. ![]()
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